World Telecom plc has chosen Micromuse's Netcool
for Windows NT suite of applications to ensure the availability of its
value-added voice service offerings.
Among these services, which
World Telecom is rapidly deploying, are pre- and post-paid calling
cards, single number voice/fax lines, cellular phone and discount PSTN
services.
"Because our network infrastructure and our portfolio of services are expanding at
such a rapid rate, we required a state-of-the-art management solution," said Michael Segal, head of telecoms at World Telecom. "It was important for us to find a management solution capable of keeping
pace with us. Netcool will not only enable us to maintain high
service-level standards, but will grow with us as we broaden our
offerings and expand our customer base."
OSS Observer - Global Telecom Software Market Analysis - Commentary::
TeleManagement World Conference and Exhibition was held at the Acropolis May 21 It has selected IBM Netcool as a key component of the platform.
http://www.ossobserver.com/stories/details.cfm?storyID=148HOME |
The Netcool systems will be implemented in World Telecom's switching
sites in the U.K., Spain, Italy, and the U.S. Significantly, they are
expected to provide a management foundation that will enable World
Telecom to expand into new areas, such as data and Internet-based
services.
Micromuse offers various versions of its Netcool product line, with the
Windows NT version--for which World Telecom has opted--being
functionally identical to the UNIX versions. All versions provide
out-of-the-box functionality. A key feature is the system's scalability, allowing service providers to
expand easily and introduce new services.
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This new one really gets into our development teams in the software world. IBM gained access to the Netcool software after buying network management
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IBM Pulse 2008: Get In Touch, In Tune, In Sync::
a perspective from outside the world of IBM, attendees will also Customer Experience Management: The Next Frontier in Telecom Service Assurance. Jan 08
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